Terms & Conditions

Terms & Conditions

Welcome to Beautiegen! By accessing our website and purchasing from us, you agree to be bound by the following terms and conditions. Please read them carefully before placing any orders.

1. General Information

Beautiegen is an online platform based in Bangladesh, offering authentic skincare and haircare products from Korea, UK, USA, and more. We provide nationwide delivery and aim to deliver quality at a budget-friendly price.

2. Product Authenticity

All products sold on Beautiegen are 100% genuine and sourced from trusted suppliers. We do not sell counterfeit or replica items.

3. Pricing & Availability

  • Prices are listed in BDT and are subject to change without prior notice.
  • All products are offered subject to availability.
  • Promotions and discounts may have specific terms, and we reserve the right to cancel or modify them at any time.

4. Order Placement

  • Orders can be placed through our website www.beautiegen.com.
  • Once an order is placed, you will receive a confirmation via SMS or email.
  • We reserve the right to cancel orders due to incorrect pricing, stock issues, or suspicious activity.

5. Delivery Policy

  • We deliver across Bangladesh via reputed courier services.
  • Delivery times may vary based on location, usually within 2–5 working days.
  • Delivery charges are non-refundable unless the product is damaged or defective.

6. Return & Refund Policy

  • Returns are accepted only for damaged, expired, or incorrect items received.
  • Return requests must be raised within 48 hours of receiving the product.
  • Refunds are processed within 7 working days after approval.

7. Payment

  • We accept Cash on Delivery (COD), bKash, Nagad, and other mobile banking options.
  • For online payments, all transactions are secured and encrypted.

8. Privacy Policy

Your personal information is kept secure and confidential. We do not share your data with third parties without your consent. For more details, please read our Privacy Policy.

9. Limitation of Liability

Beautiegen is not liable for any indirect or consequential loss or damage arising from product use, delayed delivery, or website access issues.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the site indicates your acceptance of the updated terms.

For any queries or concerns, please contact us at:
Email: [email protected]